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Warranty Information
About Limited Lifetime Warranty

What is Covered

We are proud to extend a lifetime limited warranty on Kirsch Custom Window Coverings.

Who is Covered

This Warranty extends to the original residential retail purchaser.

What is Not Covered

This Warranty does not cover normal wear and tear or any damage or loss caused by accidents; alterations; misuse; abuse, or extraordinary use; exposure to salt air; insect damage; improper installation; cleaning or other maintenance. Warranties shall cease to be in effect if product has been moved from its' original place of installation. All fabrics and woods will gradually lose color intensity after long exposure to sun. This color loss is not covered by the Warranty. When left for extended periods in direct sunlight, plastics tend to yellow or crack.

All cords will eventually wear out. Kirsch considers these things normal wear and tear not covered by this Warranty. Warranties do not cover removal, installation, travel or shipping costs.

For How Long

The Warranty coverage will be for as long as the original retail purchaser owns the product.

ANY IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE TIME DURING WHICH THE ORIGINAL RETAIL PURCHASER OWNS THE PRODUCT. Some states do not allow limitations on how long an implied warranty lasts, the above may not apply in those states.

What We Will do to Correct Defects

If a Kirsch product is found to be defective during the warranty period, we will at our discretion, either repair or replace, without charge, the defective product. Fabric colors vary from lot to lot and may not exactly match sample swatch or previous purchases. Discontinued items will be replaced with the closest equivalent current product.

No Liability for Incidental or Consequential Damages

Repair or replacement of defective products is the sole remedy under this warranty and in no event shall Kirsch be liable for costs to remove, transport or reinstall the product, or incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply in those states.

Your Rights Under State Law

This Warrantly gives you specific legal rights, and you may also have other rights which vary from state to state.

Guidelines for Normal Wear and Tear

Vertical Fabric Vanes, Fabric = 3 years

Vertical PVC Vanes, Cords, Ladders, Tilt and Lift Mechanisms = 5 years

Slats = 5 years against fading, paint, chipping, discoloration or warpage

Vertical Tracks = 10 years

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